BCOM - Broward Community & Family Health Centers

Gali Seven 2 months ago

Their constant delays in processing patients' referrals are unacceptable!!!!!, the front desk employees as usual. This clinic needs bilingual front desk employees who are willing to help patients, not staff who repeatedly delay referral pickups until the following week and blame coworkers who aren't even there instead of taking responsibility for their own lack of professionalism. I've had enough. I'm leaving this clinic for good because of its lack of professionalism. If you speak Spanish, I wouldn't recommend this clinic. In a state like Florida, where so many patients speak Spanish, the clinic should have BILINGUAL front desk staff. Although I speak English well enough to communicate, it's still very difficult because my friend doesn't speak English at all, and she had an extremely difficult time communicating. Nurse Practitioner Taimy is wonderful and has extensive medical knowledge and she's bilingual; we really like Taimy, but we are leaving this clinic because of the lack of professionalism of the front desk employees and the evil lab woman, that lab technician was the worst part of my experience, she was rude, dismissive, and unprofessional, she treated me very poorly while

Bethany Gomez 5 months ago

This clinic is THE WORST! They really DO NOT care about you. I went in and thought it was like some kind of government program to help moms out with obgyn cost. And the front desk lady was like “yeah it’s only 42$ for the visit” so I thought that was all I had to pay. And then the “OBGYN” Jaime James came in the room to see me and said “oh the 42$ is just to see me, that cost doesn’t include lab work or anything else. We won’t be doing anything else unless you pay” so okay I paid the extra 129$ and that’s fine, I’ll pay it but at least call me back to explain the results to me! After I paid 170$ I didn’t even get the results explained not a call nothing! Mind you, I am pregnant and my hemoglobin is low and she didn’t even care The “doctors” name is Jaime James. I can’t understand what kind of “Doctor” this is. And she kept saying go to the lauderhill location because you don’t have any Medicaid yet just go to the lauderhil location. Like telling me not to come back. Today I called to make an appointment for the lauderhill location no answer from them. WORST CLINIC EVER BCOME FROM HOLLYWOOD!

Paula Dayana 8 months ago

IF YOU’RE PREGNANT, PLEASE READ🚨 My experience with this hospital was extremely disappointing. For five months, I was under the care of a ''gynecologist'' (JAMIE JAMES) who failed to follow proper prenatal care protocols. At every appointment, she only checked my baby’s heartbeat with a Doppler, asked if I was bleeding or in pain, and then told me everything was fine—without any explanations, exams, education, or detailed monitoring. When I was finally referred by her (by mistake) to a place where they didn’t do any of these procedures, I got so upset that I ended up changing her to a truly professional center and when I got there,the situation was considered urgent. I was sent immediately to Memorial Hospital through the emergency department to rule out amniotic fluid leakage, as my fluid levels were dangerously low—something I was never informed about before. Additionally, it was discovered that my baby has a single umbilical artery instead of two, a condition that requires much closer monitoring. If it had been up to this doctor, I would have never known about any of this. Thankfully, I arrived in time with professionals who took my case seriously, and I am now following all

Khadene Mac 8 months ago

Highly Recommend – Exceptional Care Without Insurance! I had an absolutely amazing experience at Broward Community and Family Health Center in Hollywood, Florida. From the very first phone call to the moment I walked out, I felt welcomed, respected, and truly cared for. Marsha was wonderful when scheduling my appointment she was friendly, professional, and made the process so easy. When I arrived, Vanessa at Registration greeted me with a warm smile, and Kizzy was so kind while taking my personal pressure and weight. Each of them made me feel comfortable and valued. Crystal was personable and funny. My Nurse Practitioner, Jaimie James Sylvain, was phenomenal. She explained everything she was going to do before starting my Pap smear, which really helped ease my nerves. She was extremely thorough, knowledgeable, and personable answering questions before I even had to ask them. She also went above and beyond by scheduling my mammogram and pre-colonoscopy test during the same visit. The facility itself was clean, organized, and welcoming, and the wait time was unbelievably short I was in and out in under an hour, which is almost unheard of! What meant the most to me is that I do

A Maldo a year ago

Very unpleasant experience visiting this site. I made an appointment online a week in advance. At my arrival, the lady at the front desk told me that besides this appointment, I needed to make an additional one. The first one is for establishing care and the second one to see the doctor. Seriously? That's ridiculous. Second appointment: my appointment was scheduled at 10:45 am and I arrived at 10:00. I was called in at 11:30am. At 11:45 a.m., the medical assistant took the EKG. I finally saw the doctor at noon (two hours after my arrival). She didn't even introduce herself, but I found out her last name was Barros or Ramos. Let's consider I NEEDED TO FAST for some blood work. I was sitting in the room for ao lomg that I dediced to stand up by the room door to bring the attention. The doctor passed by, and I asked again WHY THEY HAVEN'T TAKEN THE BLOOD SAMPLE YET. They could have done it earlier and nodoby considered the fact I WAS STILL FASTING. They finally took the blood sample at 12:45 pm. It was outrageous! I WOULDN'T RECOMMEND THIS SITE AT ALL. Terrible customer service and the level of care is very poor.